Testimonials
"I have been working with NRS for over 20 years, my entire career. In that time, it was a blessing to have continuity with the many of the staff and to be able to rely 100% on the quality of care they provided to my clients. I have been a client of NRS and can attest firsthand to their excellent rehabilitation techniques for soft tissue injuries. I have referred many clients and even friends to their clinic for complex injuries, mental, cognitive, and physical to specialized driver retraining programming. At every step of the way, the assigned team is responsive to the client and me and I have only had excellent feedback from my clients."
"I have been working with NRS for over 20 years, my entire career. In that time, it was a blessing to have continuity with the many of the staff and to be able to rely 100% on the quality of care they provided to my clients. I have been a client of NRS and can attest firsthand to their excellent rehabilitation techniques for soft tissue injuries. I have referred many clients and even friends to their clinic for complex injuries, mental, cognitive, and physical to specialized driver retraining programming. At every step of the way, the assigned team is responsive to the client and me and I have only had excellent feedback from my clients."
"NRS delivers compassionate care to individuals suffering from traumatic brain injury, severe mental health issues, and orthopedic injuries. Offering top-notch multidisciplinary model rehabilitation services, the clinic has assisted my clients through the most difficult times in their lives. NRS has been with my clients each step of their recovery, never faltering from quality."
"NRS case managers, in particular, are professional and reliable case managers. Their detail-oriented and thorough approach to case management ensures that my clients receive seamless care. As excellent communicators, They work with a multitude of treatment providers to identify issues and coordinate appropriate care. They are also very knowledgeable in the SABS and experienced working with adjusters to obtain funding for costly and complex treatment plans. Where other case managers would have difficulty in obtaining treatment funding, NRS succeeded."
"I have had the privilege of working with the NRS team for several years now. The individualized care they have provided for clients of mine has been exemplary. Their ability to assist clients with significant disabilities has been incredibly helpful both to my clients and to me. Serious cases often have multifactorial medical issues and require a multidisciplinary approach. NRS always could address these needs. They are attentive to the needs of the client ensuring that they have the best chance of recovery."
When tragedy strikes, we feel helpless, lost, confused, and alone trying to navigate the hurdles of brain injury. I was presented with several profiles however, my gut feeling led me to choose NRS for my son's Occupational Therapist services. I met with our OT and was comforted by my decision. From the onset, our OT showed empathy, encouraged, and reassured me that things would get better. My son survived a major traumatic brain injury before his birthday. It was a double whammy because my husband passed away in a motor vehicle accident. Our OT quickly set up a plan for my son's rehabilitation and was a key player in advocating for funding to cover the costs of several programs, tools, and services for my son's rehabilitation. Their extensive knowledge and experience dealing with brain injury survivors was a blessing because she found the best school for my son and convinced my legal counsel to provide the necessary funding. My son has been in this school for eight years and his progress is phenomenal. Today, I can proudly say that I owe a huge part of my son's progress to the quality of services received from Neuro Rehab Services. I have received occupational therapy, life coaching, physical therapy, and case management services from this organization and everyone involved showed a high level of professionalism, empathy, and simplicity. In conclusion, I proudly recommend Neuro Rehab Services for their strong sense of advocacy, their top-notch therapists, their level of empathy, professionalism, and flexibility. Thank you Neuro Rehab Services for putting my fears to rest and giving my son a new lease on life. My family and I are eternally grateful."
"I am very proud to have worked for NRS for the past 25 years! Why have I stayed at NRS so long? It is because of the people I work with. If I could describe my fellow teammates with just a few words, I would have to include “knowledgeable”, “skilled”, “experienced”, “dedicated”, “client and family-centered” and well, “just a pleasure to work with”. I am proud to work with a group of people who are so committed to working as a team to ensure our clients and their families have the type of coordinated and comprehensive rehabilitation they require to achieve success."
"I have been able to rely on the NRS case managers. I look to them to be the quarterback of my client’s treatment team. They are able to liaison with treatment teams to ensure clients are properly taken care of. They frequently go the extra mile to ensure that both the client’s needs are fulfilled and that they are educated as to treatment goals and requirements. This has left clients feeling comfortable and confident that they are in good hands. Highly recommended."
"I have worked most recently and most often with NRS social workers. I have had clients tell me that their social worker has brought them back from the brink of suicide and reconnected them to society and their families. They are angels."
"I have worked with NRS case managers who went out of their way to research facilities out of province for a client with a brain injury who had moved from Ontario. PatriciaNRS case managers worked through the challenge of finding equivalent care for my client so his rehabilitation could continue smoothly. They rose to this challenge and went above and beyond for this client."
"The support staff at NRS and everyone from the top down is committed to the rehabilitation of the client and are non-hierarchical in their team approach to getting the job done. It just gets done and the right professional is always assigned to the right client in a culturally sensitive manner that considers nuances and personalities that are ever-changing. I look forward to many more years working with NRS and wish them all the success with their continued desire to learn, enhance, and expand."
